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網際智慧
ibo.ai  企業AI助理

智能客服機器人平台

網際智慧
網際智慧
網際智慧
ibo.ai  企業AI助理
網際智慧
  • ibo.ai平台簡介
    • ibo.ai智能客服機器人平台-簡介
    • ibo.ai智能客服機器人平台-特色
    • ibo.ai智能客服機器人平台-服務架構
    • ibo.ai智能客服機器人平台-對話服務
    • ibo.ai智能客服機器人平台-管理後台 (BrainBuilder)
  • 應用與案例
    • 智能客服機器人-主要應用
    • 智能客服機器人-類型
    • 智能客服機器人-應用方式
    • ibo.ai應用案例 Level 1
    • ibo.ai應用案例-進階Level 2~5
    • ibo.ai應用影片分享
    • 合作伙伴
  • 設計智能客服機器人
    • ibo.ai智能客服機器人管理後台(BrainBuilder)
    • 快速打造Level 1 智能客服機器人
    • 快速打造Level 2以上的智能客服機器人
    • 打造Level 1智能客服機器人完整步驟
    • 打造Level 2~5進階智能客服機器人完整步驟
    • 智能客服機器人導入-顧問服務
  • AI對話服務6個級別
    • 人工智能對話服務6個級別
    • Level 0 - 關鍵字比對
    • Level 1 - 整句比對
    • Level 2 - 理解意圖+識別參數值
    • Level 3 - 上下文理解+連續對話
    • Level 4 - 個人化+雙向對話+複雜流程
    • Level 5 - 多人溝通(智能秘書)
  • 關於我們
    • 關於我們
    • AI技術服務能量認證
    • 與我聯絡
    • 新聞稿
    • 隱私政策
  • 網際智慧
    • ibo.ai智能客服機器人

      主要應用

      呈現方式:文字客服機器人, 語音助理機器人, 聊天機器人, 實體機器人, 互動導覽裝置...

      客戶服務

      企業官網、App、LINE官方帳號,提供24小時FAQ問答服務
      (對話等級:Level 1或以上)

      便民服務

      政府1999、各級單位官網、App、LINE官方帳號,提供24小時FAQ問答服務

      (對話等級:Level 1或以上)

      HR服務

      人事考評辦法、勞工法規、請假規定、公司規章...由智能機器人處理第一線服務!

      (對話等級:Level 1或以上)

      IT服務

      回答常問IT問題,減少IT負擔,無論是電腦、網路、Office、資安、雲端應用等問題,由智能機器人處理第一線服務!

      (對話等級:Level 1或以上)

      聲控資訊查詢

      查詢維修資訊、服務進度、系統狀態、課程時間、排隊順位、商品擺放位置、天氣、股價...等。

      (對話等級:Level 2或以上)

      駕駛小幫手

      快遞、物流、計程車、外送駕駛,提供方便的目的地查詢、接單、查單、地址查詢、時間查詢及服務...等。

      (對話等級:Level 2或以上)

      醫院服務小幫手

      詢問病房資訊、用藥資訊、病人資訊、病歷資訊...等。

      (對話等級:Level 2或以上)

      維修小幫手

      飛機、汽車、電梯、工廠作業...等不方便以「手」操作,希望透過聲控查詢手冊或狀態資訊。

      (對話等級:Level 4或以上)

      智能IoT控制

      控制電燈、電扇、電動門、電視、電冰箱、冷氣、攝影機、房屋保全、玩具、機器人...等。

      (對話等級:Level 2或以上)

      交通資訊助理

      公車、火車、高鐵、航班等之班次時間查詢、訂位服務...等。

      (對話等級:Level 3或以上)

      AI專題教學

      根據上課所學,小組分工實作客服機器人或虛擬助理。

      (對話等級:Level 1或以上)

      智能秘書

      協助安排會議時間、訂餐、進度追蹤...等。

      (對話等級:Level 4或以上)

    • 智能客服機器人類型

      ibo.ai平台,可以應用於智慧客服機器人、AI虛擬助理兩大類型應用

      智能客服機器人類型
    • 智能客服機器人-應用方式

      智能客服機器人處理頻率高/熱門問題,不常問或難度較高的問題還是由真人在上班時間處理!

      智能客服機器人-應用方式
    • ibo.ai智能客服機器人平台-應用案例(1)
      Level 1智能客服

      ibo智能客服機器人平台應用案例-HR服務機器人

      HR服務機器人

      AI對話等級: Level 1

      ibo智能客服機器人平台應用案例-HR服務機器人

      HR服務機器人

      AI對話等級: Level 1

      ibo智能客服機器人平台應用案例-便民服務小幫手

      便民服務小幫手

      AI對話等級: Level 1

      ibo智能客服機器人平台應用案例-公文問題小幫手

      公文問題小幫手

      AI對話等級: Level 1

      ibo智能客服機器人平台應用案例-HR服務機器人

      HR服務機器人

      AI對話等級: Level 1

    • 中國信託銀行-KM機器人系統

      中國信託銀行-KM機器人系統

      AI對話等級: Level 1

      應用於內部客服同仁於回答客服問題時的知識查詢。

       

      用戶端平台:內部KM知識管理系統。

      原有痛點:由於KM知識庫系統累積了多年大量長篇文章的知識,查詢知識需要熟悉關鍵字與特殊技巧,往往花費較多時間才能查到需要的知識點,在分秒必爭的電話客服作業中,希望能縮短知識查詢時間,特別是新進同仁。

       

      應用方式:應用於內部的KM知識庫系統,同仁能以自然語言方式,查詢KM知識庫系統內大量長篇文章內文的知識點,快速取得需要的段落。
       

      效益:電話進線客服作業中,幫助同仁更快速查到需要的知識,節省知識查詢時間,提昇人工客服的效率。

      花蓮縣政府-國旅卡服務機器人

      花蓮縣政府-國旅卡服務機器人

      AI對話等級: Level 1

      透過LINE機器人提供公務人員查詢國旅卡各類服務資訊。

       

      用戶端平台:LINE。

       

      效益:更方便的手機LINE訊息平台對話服務,24小時自動化服務,可同時間處理更多服務,減少人力服務成本。

      花蓮縣政府-國旅卡服務機器人

      某軍方單位 - 軍備保養客服機器人

      AI對話等級: Level 1

      相關同仁可以藉由自然語言問答方式,在內部通訊平台,即時調閱或取得所需資訊。

       

      用戶端平台:專屬通訊平台軟體。
       

      效益:24小時自動化服務,減少人力服務成本,可同時間處理更多服務,提昇用戶服務滿意度,且可累積服務知識做傳承。

      中華海洋生技公司 - 客服機器人

      中華海洋生技公司 - 客服機器人

      AI對話等級: Level 1

      提供24小時客服及行銷服務,引導客戶完成流程,同時建立標籤達到個人化的精準行銷效果。

       

      用戶端平台:Facebook Messenger。

       

      效益:更方便的Facebook Messenger訊息平台對話服務,24小時自動化服務,可同時間處理更多服務,減少人力服務成本。

      司法院 - 客服機器人

      司法院 - 客服機器人

      AI對話等級: Level 1

      回答民眾常見問題、書狀範例。

       

      用戶端平台:官網。

       

      效益:第一時間即回答民眾常問問題,24小時自動化服務,增加民眾滿意度,掌握民眾問題,做知識管理,可同時間處理更多服務,減少人力服務成本。

      中華民國工業安全衛生協會 - 客服機器人

      中華民國工業安全衛生協會 - 客服機器人

      AI對話等級: Level 1

      回答民眾常見問題、查詢課程資訊。

       

      用戶端平台:官網。

       

      效益:第一時間即回答民眾常問問題,24小時自動化服務,增加民眾滿意度,掌握民眾問題,做知識管理,可同時間處理更多服務,減少人力服務成本。

    • ibo.ai智能客服機器人平台-應用案例(2)

      Level 2~5進階智能客服及虛擬助理

      中華航空公司-員工優待機票系統

      中華航空公司-員工優待機票系統 (語音助理App)

      AI對話等級: Level 4

      App結合語音辨識、語音合成、語意理解等服務,提供華航員工及眷屬便利的服務,可透過App隨時隨地以語音查航班、查空位登記、查登記記錄、查航廈,也可修改訂位登記。

       

      用戶端平台:iOS App, Android App
       

      效益:更方便的手機語音溝通方式查詢查詢及登記航班(大幅縮短查詢時間)、24小時自動化服務、減少人力服務成本,可同時間處理更多服務,提昇滿意度。

       

      重點AI對話技能:(1)親屬識別、日期識別、時間識別、機場識別、航班識別、意圖識別、FAQ;(2)個人化服務;(3)複雜流程、多輪對話、上下文關聯...等

      火車來了沒App (台鐵時刻表、高鐵時刻表、天氣、股價查詢)

      火車來了沒App (台鐵時刻表、高鐵時刻表、天氣、股價查詢)

      AI對話等級: Level 3

      用戶能以自然語言口語方式,用手機隨時隨地以語音發問查詢台鐵、高鐵當日或其他日期的時刻車次,也可查詢天氣、股價等資訊,具備上下文關聯、多輪連續對話能力。

       

      用戶端平台:iOS App, Facebook Messenger

       

      效益:可使用語音,很方便查詢火車、高鐵時刻、天氣、股價,一個命令即可獲得資訊。

       

      重點AI對話技能:(1)社交溝通、哈拉聊天、日期識別、時間識別、天氣查詢、股價查詢、火車時刻查詢、高鐵時刻查詢;(2)多輪對話、上下文關聯、個人化服務...等。

      參考影片:
      https://youtu.be/RFLFF0urHTI  (2016年開發)

      ibo.OFFICE 智能辦公室助理(考勤機器人)

      網際智慧股份有限公司 - ibo.OFFICE 智能辦公室助理(考勤機器人)

      AI對話等級: Level 5

      員工請假、外出登記、查請假記錄、查剩餘特休時間、查上班請假狀況、取消請假...,都可以跟辦公式助理以自然語言口語方式下命令,如果需要批准,由辦公室助理來通報主管請主管同意,最後送給HR記錄。

       

      用戶端平台:LINE

       

      效益:24小時自動服務、同仁使用查詢方便、節省HR服務成本。

       

      重點AI對話技能:(1)日期識別、時間識別、區間時間識別、請假別識別、請假、取消請假...;(2)多輪對話、上下文關聯、個人化、多人服務...等。

       

      參考影片:https://youtu.be/802byGpnwb8

       

      介紹影片:https://youtu.be/lZ2P4MAN7hM

      訂餐小助手

      訂餐小助手

      AI對話等級: Level 4

      透過App可以語音很方便訂餐,取消訂餐。

       

      用戶端平台:LINE、App

       

      效益:24小時自動服務、節省人力服務成本。

       

      重點AI對話技能:(1)日期識別、時間識別、人數識別...;(2)多輪對話、上下文關聯、個人化...等。

      遠傳電信-迎賓機器人

      遠傳電信-迎賓機器人「語音互動大腦」

      AI對話等級: Level 3

      讓機器人跟消費者進行簡單的語音與畫面互動,主要進行簡單的店頭介紹、公司介紹與店頭服務等。

       

      用戶端平台:迎賓機器人(FURO機器人)。

       

      效益:迎賓、吸引客人、行銷宣傳。


      參考新聞:https://3c.ltn.com.tw/news/25983

      照片來源:蘋果新聞網,記者會現場拍攝

      參考影片:https://www.youtube.com/watch?v=1EnDc-ND5HY

      淇譽電子-智慧音箱「語音助理」

      淇譽電子-智慧音箱「語音助理」

      AI對話等級: Level 3

      結合 ibo.ai 平台發展之AI助理技能提供智慧音箱服務,包含了基本社交溝通、哈拉聊天、天氣查詢、股價查詢、新聞查詢、火車時刻查詢、高鐵時刻查詢、音樂、IoT控制、血壓血糖機控制等服務。

       

      用戶端平台:智慧音箱。

       

      效益:100%台灣本土研發,整合現成技能,快速導入使用。

       

      重點AI對話技能:(1)社交溝通、哈拉聊天、日期識別、時間識別、天氣查詢、股價查詢、新聞查詢、火車時刻查詢、高鐵時刻查詢、音樂、IoT控制、血壓血糖機控制;(2)多輪對話、上下文關聯...等。

       

      參考新聞:

      1. https://tw.appledaily.com/gadget/20180321/NAWJI2TWCNZTKS3HK2CJUBHLCI/
      2. https://www.digitimes.com.tw/iot/article.asp?cat=158&cat1=20&cat2=&id=0000527795_2qu6p7bclo52fh4o4uvx6
      3. https://youtu.be/5X4ly9JFozo?t=1557

      照片來源:蘋果新聞網,記者會現場拍攝

      致理科技大學-AI專題應用教學

      AI對話等級: Level 3

      專題學生可以將上課所學,應用 ibo.ai提供之BrainBuilder客服機器人/虛擬助理 建腦平台,搭配凱比同學機器人,設計合適的專題應用並實做之。

       

      用戶端平台:凱比同學機器人、LINE。

       

      效益:課堂學習可以快速應用,提昇學校專題教學應用亮點、學生AI學習成效。

       

      重點AI對話技能:(1)社交溝通、哈拉聊天、日期識別、時間識別、天氣查詢、股價查詢、火車時刻查詢、高鐵時刻查詢;(2) 用戶自建Q&A技能。

      醫諾華醫學科技股份有限公司​(原聯新亞洲醫學教育有限公司) - 虛擬病人對話系統

      醫諾華醫學科技股份有限公司​(原聯新亞洲醫學教育有限公司) - 虛擬病人對話系統

      AI對話等級: Level 2

      專題學生可以將上課所學,應用 ibo.ai提供之BrainBuilder客服機器人/虛擬助理 建腦平台,搭配凱比同學機器人,設計合適的專題應用並實做之。

       

      用戶端平台:凱比同學機器人、LINE。

       

      效益:課堂學習可以快速應用,提昇學校專題教學應用亮點、學生AI學習成效。

       

      重點AI對話技能:(1)社交溝通、哈拉聊天、日期識別、時間識別、天氣查詢、股價查詢、火車時刻查詢、高鐵時刻查詢;(2) 用戶自建Q&A技能。


      參考資訊:https://www.ennovamed.com/prdvps

    Copyright© 2021 IQ Technology Inc. All Rights Reserved

    隱私政策
      ×
      Privacy Policy
       
      This Privacy Policy applies to information that IQ TECHNOLOGY INC. ("IQT", "our", "we", or "us") collects through iq-t.com, ibo.ai, goingpro.me, Going IME products, ibo.ai AI Assistant products, and all related websites, products, applications (both mobile and desktop), services and content provided by IQT (collectively, the "Services"). 
       
      IQT reserves the right to revise and update this policy from time to time. All changes are effective immediately when we post them and apply to te Services thereafter. If you are a registered User, we will usually notify you of any changes via email and/or by asking you to review the changes to this Privacy Policy or our Standard Terms & Conditions the next time you log in to the Services. Your continued use of the Services after the time the changes are communicated will indicate your acceptance of those revised changes, so please check the policy periodically for updates.
       
      The current version of this Privacy Policy is accessible at our website: http://it.iq-t.com/privacy.htm
      Last modified: Feb 26, 2021
       
      
      1.Introduction
      This Privacy Policy explains how IQT will process and safeguard your personal information, and the rights and choices you have with respect to your personal information. 
       
      We believe your privacy is important. To fulfill our commitment to respecting and protecting your privacy, we will adhere to the following principles:
       
      (1)   We will inform you of the personal information that will be collected, and, where appropriate seek your consent to collect, process, use, or disclose your personal information.
      (2)   We will identify the purposes for which we will collect and further process your personal information.
      (3)   We will only collect information that is necessary to carry out the identified purposes of use.
      (4)   We will use or disclose your personal information only for the purposes for which it has been collected, except with your consent, or as required or permitted by applicable law, and we will retain your information only as long as necessary to fulfill those purposes.
      (5)   We will endeavor to ensure that your personal information is accurate, complete, and up-to-date.
      (6)   We will implement appropriate technical and organizational measures to protect your personal information.
      (7)   We will make our policies and practices for the handling of your personal information as transparent as is reasonably possible.
      (8)   You will have access to your personal information and will be able to correct your personal information as appropriate in accordance with your rights under applicable law.
      (9)   We will be accountable to you.  We are interested in hearing your opinion regarding our compliance with these principles, this Privacy Policy, and applicable laws.
       
       
      2. What Kinds of Information do we Collect?
      When you use the Services we use the following methods to access your information to provide the Services to you and optimize our security to protect your account and personal information. Because the needs and choices of each IQT product or service may vary, we will only collect partial information that is necessary based on the Services you use.
       
      2.1 Information Provided by Users
      (1)   Your account information. You may provide your name, email or telephone number to create a IQT account or log into the Services through a  third-party account (e.g., Google, LINE, Facebook, etc.). Please note that we do not collect third-party password. It is necessary to provide one of the information above, in order to create an account and use the Services.
      (2)   Customer Support. You can provide us with information about your use of the Services, including your products or Services information and how to contact you, so that we can provide customer support. For example, you can use the "user feedback" feature or send an email that contains information about our Services performance and other issues.
      (3)   Usage by the user. We collect user information about your activity in our Services, such as: features used; operations performed; and time, frequency, and duration of users' activities. For example, we collect the time the user connected to our Services and the time of the last connection, as well as the operations of accounts, settings, the content in sending or receiving messages, and other functions in our Services. We also collect relevant parameters for the Services setup by users.
      (4)   Billing information. If you shop on our Services, we will collect the necessary billing information such as buyer's name, buyer's ID, and billing address, etc. However, we will not collect payment information such as credit card number.
      
      2.2 Device information
      (1)   When you use Services, we may obtain and maintain certain electronic identification or log data that is automatically provided by your device such as: device type, operating system, IP address, browser information including type and language settings, device identifier, advertising identifier, mobile application identifier, cookies, or web beacons (described as below).
      --  Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer's hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services.
      --  Web Beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your device to a server.  Some of IQT's content and emails may contain embedded web beacons that allow a server to read certain types of information from your Device, allow us to count the number of people who have viewed content, to know when you opened an email message and the IP address of your Device.  Web beacons help IQT develop statistical information to provide better and more personalized content.
      (2)   This information is necessary as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of, or abuse of, Services, as well as to provide you with customized options, and optimize the Service for your device.   
      (3)   Also, please note that a third party advertising identifier may be associated with your Account through our internal identifier. IQT uses analytics services, such as Google Analytics, to collect Other Information.  Generally analytics services do not identify individual users.  Google analytics services allow you to opt out of data collection.  For example, to learn more about Google Analytics practices and to opt out, visit https://www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
       
      2.3 Third-Party Information
      (1)   The Services may provide access to external, third-party services and IQT cannot obtain the information you generate when using such third-party services. However, if you have expressly consented to the third party obtaining your geographic location or voice commands, etc., the third party will obtain the terminal geographic location information or voice recording interface through your device, and both IQT and the third party will be able to obtain your geographic information, location information, or voice recording information. This is sensitive information and refusing to provide this information will prevent you from using the above third-party services normally, but it will not affect your use of other IQT functions normally.
      (2)   IQT does not actively obtain your personal information from third parties. If future business development requires indirect access to your personal information from a third party, we will obtain your consent before sharing it. If personal information processing activities required by IQT in the future exceed the scope of your original consent to provide personal information to third parties, we will obtain your consent before sharing it. Ways to obtain your consent includes but is not limited to, updating IQT's privacy policy and obtaining your consent for authorization through the functions related to it.
       
       
      3. How Do We Use This Information?
      We use all the information we have to help us operate, provide, improve, understand, customize, support, and market the Services.
      (1)   Our Services: We operate and provide the Services, including providing customer support and improving, repairing, and customizing the Services. We understand how people use the Services and analyze and use the information we have to evaluate and improve the Services. Furthermore, we research, develop, test new services and features, and perform troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize the Services. At your request, we will try to provide your personal data for free within one month.
      (2)   Security and privacy: We verify accounts and activities and ensure that the Services are used legally by investigating suspicious activities or violations of our terms. This promotes the security and privacy of the Services.
      (3)   Communication about the Services: We will communicate with you about the Services and features and let you know about our terms and policies and other important updates. We may provide you with the marketing of the Services and promote other marketing events of our company.
      (4)   Advertising and business information: We may advertise IQT and third-party products based on the Services or products you have installed, accessed, used, and purchased. You may receive marketing information that may contain content that may be of interest to you. As we do not want to spam you, you can manage these communications. We will respect your choices.
       
       
      4. Children' Privacy
      The Services are intended for a general audience and are not directed to or intended for use by minors.  Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor without his or her parent's verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information.
       
      If you are a minor under the age of 16 (according to the legal requirements of EU member states, the minimum must not be less than 13 years old), you must obtain written consent from your parent or legal guardian before using this product and its relevant services. This product and the relevant services will protect the personal information of minors in accordance with the relevant EU laws and regulations.
       
      US California Minors:  While the Service is not intended for anyone under the age of 18, if you are a US California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: services@iq-t.com.  When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it.  We are not required to remove any content or information that:
      (1)   federal or state law requires us or a third party to maintain;
      (2)   was not posted by you;
      (3)   is anonymized so that you cannot be identified;
      (4)   you don't follow our instructions for removing or requesting removal; or
      (5)   you received compensation or other consideration for providing the Content or information. 
       
      Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
      
      
      5. How is This Information Shared?
      (1)   Third-party providers: We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market the Services. When we share information with third-party providers, we ask them to use your information in accordance with our instructions and terms or with your explicit permission.
      (2)   Third-party services: When you use third-party services that integrate with the Services, they may receive information about what you have shared with them. For example, if you use Google Cloud Platform or Alexa Smart Voice Services integrated with the Services, they will receive information about what you have shared with them. If you interact with third-party services through the Services, you may provide information directly to such third parties. Please note that when you use third party services, their own terms and privacy policies will apply to your use of these services.
       
      
      6. How Can You Manage or Delete Information About You?
      We provide users with the ability to manage, change, limit, or delete their data.
      We store the data until we no longer need it to provide services and IQT product or until the user's account is deleted, depending on which comes first. This requires specific analysis of the situation and depends on the nature of the data, the reasons for collecting and processing the data, and the related legal or operational retention needs.
      (1)   Changing your email, nickname, and more: You can change your email address, nickname, and other content that we provide to change functions through the IQT product related account management functions.
      (2)   Deleting your IQT account: You can send us a written request via email services@iq-t.com to delete your IQT account at any time (including if you want to withdraw your consent to use your information for us). When you delete your IQT account, we will delete or anonymize the information associated with your account on our server..
      (3)   California Shine the Light Law: US California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year.  If you are a California resident and you wish to make such a request, please send an e-mail with "California Privacy Rights" in the subject line to services@iq-t.com.
      
      
      7. Security of Personal Data
      IQT takes precautions intended to help protect information that we process but no system or electronic data transmission is completely secure.  Any transmission of your Personal Data is at your own risk and we expect that you will use appropriate security measures to protect your Personal Data.
       
      You are responsible for maintaining the security of your account credentials for the Services. IQT will treat access to the Services through your account credentials as authorized by you.  Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution.  We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security.  If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.
       
      If we become aware of a breach that affects the security of your Personal Data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, IQT will provide any such notice that IQT must provide to you at your account's email address. By using the Services, you agree to accept notice electronically.
       
      We retain Personal Data in identifiable form only for as long as necessary to fulfill the purposes for which the Personal Data was provided to IQT or, if longer to comply with law legal obligations, to resolve disputes, to enforce agreements and similar essential purposes.
       
      
      8. How Do We Respond to Legal Requests or Prevent Harm?
      If there are good reasons to believe that the law requires us to do so, we may visit, retain, and share your information as required by law (such as a search warrant, court order, or subpoena). This may include legal requirements from jurisdictions, provided we are satisfied that the response is required by law in that jurisdiction, affects the users in that jurisdiction, and complies with internationally recognized standards. We may also access, retain, and share information for the following purposes: We have good reason to believe that it is necessary to identify, prevent, and respond to fraud or other illegal activities; to protect ourselves, you, and/or others (including as part of an investigation), or to prevent death and/or imminent personal injury.
      We regularly review our products and the Services for compliance with the Privacy Policy. After we receive a formal written complaint, we will contact the complainant to handle the follow-up. We will work with the appropriate authorities (including the local data protection authority) to resolve any complaints about the transfer of personal data that cannot be directly resolved by us.
       
      
      9. How Will We Notify You of Changes to This Policy?
      We will notify you before we amend this policy so that you can review and comment on the revised policy before continuing to use the Services.
       
       
      10. How Do Our Services Operate
      IQT may share information within its own company or with third parties to achieve the purposes described in this policy. For example, to achieve the purposes described in this policy, information collected in the European Economic Area ("EEA") may be transferred to countries or regions outside the EEA. In order to legally transfer data from the EEA to other countries or regions, we will follow the terms of the standard contract approved by the European Commission, adopt other measures prescribed by EU law, and will obtain your consent.
      If you have any questions or concerns, you can contact us using the information provided below.
       
      
      11. How Can You Contact IQT with Questions?
      If you have any questions or concerns, you can email us at: services@iq-t.com
       
      If you contact us, we may keep a record of that correspondence and never share information we receive from you via email unless:
      (1)   we have your permission to share that information; or
      (2)   we have given you prior notice that the information will be shared, and with whom; or
      (3)   that information is aggregate information or other information that does not identify you.
      Occasionally, we may need to email you. We may need to send you administrative information, tell you something important about your account or changes to the Services, or update you on new policies. These administrative communications are considered part of the Services, which you may not be able to opt-out from receiving. Note that we will never email you to ask for your password or other Account information; if you receive such an email, contact us so we can investigate and take any appropriate action.
       
       
      Definitions
      Here are some definitions of capitalized words we use in this Privacy Policy:
      (1)   "Content" means any information, text, audios, graphics, photographs, images, illustrations, logos, tools, written posts, executable files, scripts, software, interactive features, creative expression, data or other information materials generated, provided, uploaded, downloaded, appearing or otherwise accessible on or through IQT.
      (2)   "User" means any person or entity using a IQT products or the Services.
      (3)   "You" means you, whether you are a person or someone acting on behalf of an entity you are authorized to represent, and whether you are a registered user or not.
       
      
      2021 IQT Privacy Policy
      
      
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